Privacy Policy

Effective date: 7 July 2026

This Privacy Policy explains how StockVan ("the App", "we", "us") collects, uses, and protects information when you use our mobile application. StockVan is developed and operated by StockVan, registered in Cieszyn, Poland ("the Developer").

If you have questions about this policy or your data, contact us at appvanstock@gmail.com.

1. Information We Collect

1.1 Account information

To use features that require an account (creating a van, inviting teammates, subscribing to a paid plan), we collect:

You can also use core inventory features without creating an account ("guest mode"); in that case, your data is stored only on your device and is not sent to us.

1.2 Inventory and usage data

To provide the core functionality of the App, we store the data you enter, including:

1.3 Camera

The App requests access to your device camera solely to scan barcodes on stock items. Camera images are processed on-device to read the barcode and are not stored or transmitted as photos, unless you explicitly choose to attach a photo to an item.

1.4 AI assistant (chat)

If you use the in-app AI assistant, the text you type and relevant inventory context (e.g. item names and quantities needed to answer your question) are sent to our backend and forwarded to our AI provider (OpenAI) to generate a response. This content is used only to generate your answer and is not used by us or, per OpenAI's API data usage policy, by OpenAI to train models.

1.5 Purchases and subscriptions

Subscription purchases are processed by Apple and by our payments partner, RevenueCat. We (and RevenueCat) receive purchase/renewal/cancellation events and an anonymous or account-linked purchaser identifier so we can unlock the correct plan for your account. We do not receive your full payment card details — these are handled entirely by Apple.

1.6 Notifications

The App can send you local, on-device reminders about low or out-of-stock items, based on settings you choose (which items, and what time of day). These reminders are generated and scheduled entirely on your device and do not require sending your inventory data to us.

1.7 Diagnostic and technical data

We may automatically collect basic technical information necessary to operate the App reliably, such as device type, operating system version, and crash/error logs.

2. How We Use Information

We do not sell your personal information, and we do not use your inventory data for advertising.

3. Sharing of Information

We share information only with the service providers necessary to operate the App:

ProviderPurposeData shared
SupabaseBackend database, authentication, file storageAccount info, inventory data
RevenueCatSubscription managementPurchase events, purchaser ID
Apple (App Store / Sign in with Apple)Payments, optional sign-inPurchase transactions, Apple ID identifier, name/email if shared
OpenAIAI assistant responsesChat messages and inventory context you send to the assistant

We may also disclose information if required by law, or to protect the rights, safety, and property of the Developer, our users, or others.

4. Data Retention

We retain your account and inventory data for as long as your account is active. If you delete your account, we delete your personal data and inventory within 30 days, except where retention is required by law (e.g. billing records) or to resolve disputes.

5. Your Rights

Depending on where you live (including under the UK GDPR and the EU GDPR), you may have the right to:

To exercise any of these rights, contact us at [support@yourdomain.com]. You also have the right to lodge a complaint with your local data protection authority — for example the UK Information Commissioner's Office (ICO) at ico.org.uk, or Poland's UODO at uodo.gov.pl.

6. Children's Privacy

StockVan is a business/professional tool intended for tradespeople and is not directed at children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

7. Data Security

We use industry-standard measures (including encrypted connections and access controls) to protect your data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Our service providers may process data outside your country of residence, including in the United States. Where this occurs, we rely on appropriate safeguards required by applicable law (such as Standard Contractual Clauses).

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Effective date" above and, for material changes, notify you through the App.

10. Contact Us

StockVan
appvanstock@gmail.com
Email: appvanstock@gmail.com