Privacy Policy

Effective date: 2 October 2026

Jump to: how to delete your account and data

This Privacy Policy explains how StockVan ("the App", "we", "us") collects, uses, and protects information when you use our mobile application on iOS and Android. StockVan is developed and operated by StockVan, registered in Cieszyn, Poland ("the Developer").

If you have questions about this policy or your data, contact us at appvanstock@gmail.com.

1. Information We Collect

1.1 Account information

To use features that require an account (creating a van, inviting teammates, subscribing to a paid plan), we collect:

Email address
Name (if you enter it manually, or if you sign in with Apple on iOS and choose to share it)
A unique account identifier

You can also use core inventory features without creating an account ("guest mode"). In that case, your data is stored only on your device and is not sent to us. Uninstalling the App removes this data.

1.2 Inventory and usage data

To provide the core functionality of the App, we store the data you enter, including:

Vans ("containers"), stock items, quantities, categories, and photos you attach to items
Stock movement history (what was added, used, or removed, and when)
Barcodes you scan, to look up or save product details
Team membership (who is invited to which van, and their role)

1.3 Camera

The App requests access to your device camera solely to scan barcodes on stock items. Camera images are processed on-device to read the barcode and are not stored or transmitted as photos, unless you explicitly choose to attach a photo to an item.

1.4 AI assistant (chat)

If you use the in-app AI assistant, the text you type and relevant inventory context (e.g. item names and quantities needed to answer your question) are sent to our backend and forwarded to our AI provider (OpenAI) to generate a response. This content is used only to generate your answer and is not used by us or, per OpenAI's API data usage policy, by OpenAI to train models.

1.5 Purchases and subscriptions

Subscription purchases are processed by Google Play (on Android) or Apple (on iOS), and by our payments partner, RevenueCat. We (and RevenueCat) receive purchase, renewal, and cancellation events and an anonymous or account-linked purchaser identifier so we can unlock the correct plan for your account. We do not receive your full payment card details - these are handled entirely by Google or Apple.

1.6 Notifications

The App can send you local, on-device reminders about low or out-of-stock items, based on settings you choose (which items, and what time of day). These reminders are generated and scheduled entirely on your device and do not require sending your inventory data to us.

1.7 Diagnostic and technical data

We may automatically collect basic technical information necessary to operate the App reliably, such as device type, operating system version, and crash/error logs.

2. How We Use Information

To provide, operate, and maintain the App's core features
To let you sync your inventory across devices and share a van with teammates
To process and manage subscriptions and entitlements
To respond to your questions via the in-app AI assistant
To send you the local reminders you configure
To maintain the security, integrity, and reliability of the App
To comply with legal obligations

We do not sell your personal information, and we do not use your inventory data for advertising.

3. Sharing of Information

We share information only with the service providers necessary to operate the App:

Provider	Purpose	Data shared
Supabase	Backend database, authentication, file storage	Account info, inventory data
RevenueCat	Subscription management	Purchase events, purchaser ID
Google (Google Play)	Payments and subscriptions on Android	Purchase transactions
Apple (App Store / Sign in with Apple)	Payments and optional sign-in on iOS	Purchase transactions, Apple ID identifier, name/email if shared
OpenAI	AI assistant responses	Chat messages and inventory context you send to the assistant

All data sent between the App and these providers is encrypted in transit (HTTPS).

We may also disclose information if required by law, or to protect the rights, safety, and property of the Developer, our users, or others.

4. Delete your account and data

You can ask StockVan to delete your account and the data linked to it at any time.

How to request deletion

In the app: open Settings and tap Delete account, then confirm.
By email: send a message to appvanstock@gmail.com from the email address of your account, with the subject "Delete my StockVan account". We will confirm by reply and complete the deletion within 30 days.

What is deleted

Your account, email address, and name
Your vans, stock items, categories, and attached photos
Your stock movement history and team memberships
Your AI assistant chat data stored by us

These are deleted from our systems within 30 days of your request. Backups are overwritten within a further 30 days.

What is kept

Purchase and billing records held by Google Play, Apple, and RevenueCat, which are kept by those providers as required by tax and accounting law (typically up to 6 years).
Information we must keep to comply with legal obligations or to resolve disputes.

If you used guest mode only, your data is stored on your device and is removed when you uninstall the App. We hold no data about you to delete.

5. Data Retention

We retain your account and inventory data for as long as your account is active. If you delete your account, we delete your personal data and inventory within 30 days, except where retention is required by law (e.g. billing records) or to resolve disputes. See section 4 for details.

6. Your Rights

Depending on where you live (including under the UK GDPR and the EU GDPR), you may have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data ("right to be forgotten")
Request a copy of your data in a portable format
Object to or restrict certain processing
Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at appvanstock@gmail.com. You also have the right to lodge a complaint with your local data protection authority, for example the UK Information Commissioner's Office (ICO) at ico.org.uk, or Poland's UODO at uodo.gov.pl.

7. Children's Privacy

StockVan is a business/professional tool intended for tradespeople and is not directed at children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Data Security

We use industry-standard measures (including encrypted connections and access controls) to protect your data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Our service providers may process data outside your country of residence, including in the United States. Where this occurs, we rely on appropriate safeguards required by applicable law (such as Standard Contractual Clauses).

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Effective date" above and, for material changes, notify you through the App.

11. Contact Us

StockVan
Cieszyn, Poland
Email: appvanstock@gmail.com